Welcome to https://hustlehoey-media.com, operated by HustleHoey Media Ltd ("we", "our", "us"). By using our website or services, you agree to the following Terms & Conditions. If you do not agree with these Terms, please do not use our website or services.

1. About Us

HustleHoey Media Ltd is a company registered in England & Wales.
Company Number: 15540786
Registered office: 11 Eastbourne Road, Liverpool, Merseyside, L9 0JE
ICO Registration Number: ZC052643
Email: contact@hustlehoey-media.com

2. Services

We provide chatbot installation, automation, content training, consulting, and technical services. The exact scope of any engagement is detailed on our website, in written proposals, or in direct agreements between us and you.

3. User Responsibilities

You agree not to use our site or services for any illegal, abusive, or harmful activities. You must not attempt to copy, reverse-engineer, exploit, or disrupt our services or infrastructure. You are responsible for ensuring that any content or data you provide to us is lawful and does not infringe the rights of others.

4. Payments

Prices are listed on our website or in direct offers and proposals. Some services may be subscription-based. Unless otherwise agreed in writing, payment must be made in advance of work commencing or a subscription period starting.

5. Cancellations & Refunds

One-time services: Cancellations made before work starts may be refunded in full or in part at our discretion. Once work has begun, any refunds will also be at our sole discretion.
Subscriptions: You may cancel a subscription at any time, but you must cancel before the next billing date to avoid further charges. Ongoing or partially used subscription periods are non-refundable unless we agree otherwise.

6. Intellectual Property

All branding, website content, templates, processes, and service methods are owned by HustleHoey Media Ltd unless otherwise stated in a written agreement. You may not copy, reproduce, or reuse our content or materials without our prior written permission. Where we create assets specifically for you, ownership and licence terms will be defined in the relevant proposal or agreement.

7. Data Protection & Privacy

We comply with UK GDPR and other applicable data protection laws. Our handling of personal data is described in our Privacy Policy. Our ICO registration number is ZC052643. You are responsible for ensuring that you have the necessary lawful basis to share any personal data with us.

8. Limitation of Liability

We provide our services with reasonable skill and care. However, we are not liable for any indirect, incidental, or consequential loss, including but not limited to loss of profits, revenue, data, or business opportunities. We are also not responsible for failures, downtime, or changes made by third-party platforms or tools that we integrate with as part of the services.

9. Updates to Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. The "Last updated" date at the top of this page indicates when these Terms were last revised. By continuing to use the website or our services after changes are made, you agree to the updated Terms.

10. Governing Law

These Terms are governed by the laws of England & Wales. Any disputes arising in connection with these Terms, the website, or our services will be subject to the exclusive jurisdiction of the courts of England & Wales.

Contact Us

If you have any questions about these Terms, or how they apply to you, please contact:
HustleHoey Media Ltd
Email: contact@hustlehoey-media.com
Registered office: 11 Eastbourne Road, Liverpool, Merseyside, L9 0JE